To ensure success in this role, you should have a deep understanding of business process management, excellent communication skills, and the ability to work with multiple teams.  Ultimately, a top-class process manager is able to identify and improves key processes, thereby reducing cost, increasing efficiency and enhancing the stakeholder experience.

JOB SPECIFICATION
Process Manager Responsibilities:

• Development and implementation of the business process management strategy 
• Application ownership of the business process management tool
• Meeting with business managers to discuss business objectives.
• Overseeing the implementation of new business processes based on a standardized framework.
• Designing business processes.
• Identifying areas of improvement.
• Teaching key stakeholders on using the business process management tool and designing processes.
• Troubleshooting and improving new processes.
• Ensuring consistent documentation of processes, policies and manuals across the organization
• Updating process and procedure policies.
• Conducting ongoing analysis of processes in line with industry regulations
• Lead process analysis / continuous improvement workshops and initiatives

Process Manager Requirements:

• Entrepreneurial mindset with a strong can-do mentality
• A winning and positive personality 
• Bachelor’s degree in business management, process control management, or similar.
• 4+ years’ experience as a process manager.
• In-depth knowledge of business process management standard notations.
• Proven experience in continuous improvement process
• Ability to identify cost-saving measures and improvement strategies.
• Excellent analytical and troubleshooting skills.
• Ability to coordinate projects and lead multiple teams.
• Exceptional written and verbal communication skills.
• Report and procedure writing skills.

• Coordinate & Liaison with various tenants and technology providers
• Ensure all designs are in compliance with all necessary regulatory agencies local, national & International
• Conduct field surveys/feasibility studies, inspections, or technical investigations to obtain data and prepare reports as and when required for drawings
• Organize and manage documents and drawings received or developed in-house as per process
• Hands on experience in setting up a modern, cost efficient & transparent airport ELV systems in coordination with IT infrastructure like Date points, Communication Protocols, Firewall settings, Anti-virus requirements, Fibre optic connectivity, server requirements, data recording & assessments etc.

JOB SPECIFICATION
Educational Qualification

• Bachelor’s in Electrical / Instrumentation/ Electronics
• Master’s in Electrical / Instrumentation/ Electronics would be added advantage

Relevant Experience

• 12-15 years of work experience in BMS / SCADA / FDAS systems
• Must have worked on designing & execution of ELV systems for either large scale industrial or commercial projects 
• Experience in aviation industry would be added advantage
•  Experience in OEM is mandatory

• Proven ability to handle complex bid tenders from publishing, negotiations to award.
• Responsible for making Annual Operating Plan for all Retail and Duty-Free outlets.
• Develop and present annual budgets, monthly forecasts, reports, and financial data on a periodic basis to provide business updates and achieve targeted KPI’s.
• Review the business and financial plans of existing concessionaires and commercial activities to determine the short- and long-term health of the business and to assist concessionaires in determining if changes are required. 
• Analysis for best performing stores (KPI tracking ) – sales per sq. ft, sales per person, same store sales growth, Income per pax, sales per pax, ATV, Conversions, etc.

JOB SPECIFICATION
Educational Qualification

• MBA in Marketing
• Knowledge of Retail, Travel Commercial Operations
•  

Relevant Experience

• 10 to 12 years of experience in Retail
• Must have work experience of Airport Retail environment
• Worked in similar capacity would be an added advantage
• Experience in the implementation of retail an d duty free concepts in airport environment is preferred

• Direct, develop, and manage the negotiation and management of airport concession agreements
• Implement & support for Net zero initiatives of YIAPL.
• Create & promote awareness programs regarding environmental protection issues & methods to combat environmental hazards
• Promote a sense of responsibility toward protecting the environment
• Assist in periodic review of the environment management plan and suggest monitoring mechanisms
• Conduct periodic inspection of the construction site and ensure net zero-emission initiatives are being implemented at the site.

JOB SPECIFICATION
Educational Qualification

• Bachelor’s Degree in Environmental Engineering/Science 
• Master’s Degree in Environmental Engineering/Science would be added advantage
• Certifications in Environment management standards

Relevant Experience

• 6 to 10 years of experience in environment & sustainability 
• Must have work experience in the construction or manufacturing industry 
• Experience in the aviation industry would be added advantage
• Experience in greenfield projects will be added advantage 
•  Experience in the implementation of environmental management systems

• Concentrate on increasing returns for all stakeholders 
• Responsible for new revenue generation opportunities for enhancement of Aero Business
• Develop effective aero concession management strategies to suit current and evolving market requirements
• Ensure all business operations and procedures are in compliance with necessary regulatory agencies:- local, national and international
• Develop and maintain effective relations with concessionaires, external stakeholders including regulatory bodies, industry associations and internal departments for business expansion and growth 
• Ensure growth and management of team members through effective goal setting excersises

JOB SPECIFICATION
Educational Qualification

• Engineering or Business Degree (BE/ B.Tech)  
• CFA/ CA qualified would be an added advantage
• Certification in Design Thinking and Analytics tools would be added advantage

Relevant Experience

• 08-12 years of work experience
• Minimum 5 years of experience in the Aviation sector

• Draw the framework of the BIM execution plan along with the contractor till end of the project and hand it over to operation or maintenance.
• Lead BIM planning and execution throughout the project life cycle
• Work as part of a BIM/CAD support team to achieve consistent results.
• Integration of REVIT® products with other applications  

JOB SPECIFICATION
Educational Qualification

• Bachelor’s or Master’s Degree in Architectural Design

Relevant Experience

• minimum 10 years of experience in professional environment and minimum 8 years of experience using Autodesk products mainly : 
• REVIT® Architecture 2021 
• REVIT® MEP 2021 
• REVIT® Structure 2021 
• AutoCAD 2021
• AutoCAD Architecture 2021 
• Navisworks® : Manage and Review

• Manage all procurement related risks in the project and implement suitable mitigation strategies
• Monitor market and provide inputs to management related to sourcing options, supplier market, market trends and contribute to the development of the category / sourcing plan for technical and administrative works
• Develop project contract agreement in line with user requirement and legal department’s guidelines
• Identify potential vendors using standard vendor selection criteria (such as analysing performance capability, feedback from customer / market references, vendor registrations, compliance as per rules & regulations etc.,

JOB SPECIFICATION
Educational Qualification

• Bachelors of Engineering in any discipline
• Diploma in Material Management would be added advantage
• NICMAR would be added advantage

• Implementing digital processes regarding asset management.
• Implementation of a building management system. To set performance standards and develop suitable ‘dashboard’ and other reporting mechanisms to meet service critical success factors and associated objectives
• Ensure effective and efficient operations and maintenance of complete infrastructure of the airport with a process driven approach.
• Lead the management and lifecycle assessment of airport systems packages, building services packages, horticulture & landscapes, and campus wide utilities.
• Set-up NIA engineering & maintenance center.
• Ensure health, safety, environment, quality and regulatory compliances.
• Management of Service agreements. Lead service providers in identifying synergies, technologies to promote lean procedures to reduce waste and increase value of delivered services.

JOB SPECIFICATION
Educational Qualification

• Graduate [or] Post-Graduate in Engineering on a relevant subject from a reputed university.

Relevant Experience

• Substantial experience in the maintenance and operations of airport or integrated facilities mixed use development projects.
• Must have independently handled multidiscipline equipment and infrastructure.
• Relevant experience in implementation of sustainability measures in infrastructure projects (net – zero approach).
• Exposure to technical facility management.
• Leadership skills, stakeholder management skills, and customer relationship building skills.

• Identify and mitigate project related risks through best alternatives
• Stakeholder management with design and internal/external consultants/vendors
• Compliance management
• Data and document management

JOB SPECIFICATION
Educational Qualification

• Bachelor in Civil Engineering
• Masters in Civil Engineering would be added advantage
• Diploma in Construction Management or PMP certification will be an added advantage

Relevant Experience

• 12+ years of work experience in execution of civil & structural works
• Must have work experience in flexible and rigid pavements projects like highways, roads & bridges
• Experience in aviation industry would be added advantage